Effective Date: 7/25/25

  1. Introduction
    Welcome to Inserv360 (“we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website inserv360.com or interact with our managed IT services, cloud solutions, cybersecurity support, and other offerings (collectively, the “Services”).
    By using our website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
  2. Information We Collect
    We collect both personal information and non-personal information depending on your interaction with us.

    1. Information You Provide to Us
      • Contact Information: Name, email address, phone number, company name, and job title when you contact us, request a quote, or fill out a form.
      • Account Information: When clients create accounts or access managed services, we may collect usernames, passwords, and related credentials.
      • Payment Information: If you purchase services directly, we may collect billing and payment details.
      • Support Communications: Information you provide when you contact us for support or technical assistance.
    2. Information Collected Automatically
      When you visit our website, we may automatically collect:

      • Log and Usage Data: IP address, browser type, device information, operating system, pages visited, and time spent on each page.
      • Cookies and Similar Technologies: To enhance functionality, analyze website traffic, and personalize user experience. (See Section 8 for more details.)
    3. Information from Third Parties
      We may receive information from partners, affiliates, or public databases to improve service delivery, verify identity, or for analytics purposes.
  3. How We Use Your Information
    We use collected information to:

    • Provide, maintain, and improve our managed IT and support services
    • Communicate with you about inquiries, service updates, or account-related matters
    • Process billing and payments
    • Monitor and secure networks and systems
    • Analyze usage and improve our website and customer experience
    • Comply with legal obligations and prevent fraud or unauthorized access
  4. How We Share Information
    We do not sell your personal information. We may share it only as follows:

    • Service Providers and Partners: With trusted vendors who assist in operating our business (e.g., hosting, data storage, billing, or analytics).
    • Legal Compliance: When required by law, regulation, subpoena, or court order.
    • Business Transfers: In connection with mergers, acquisitions, or sale of company assets, where permitted by law.
    • With Your Consent: If you authorize us to share information in a specific instance.
      All third-party processors are required to maintain appropriate confidentiality and data protection standards.
  5. Data Security
    We use administrative, technical, and physical safeguards to protect personal data against loss, misuse, and unauthorized access.
    These include:

    • Network and endpoint security monitoring
    • Encryption of sensitive data during transmission and at rest
    • Access controls and authentication requirements
    • Regular security assessments and employee training
      Despite these safeguards, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to prompt response and mitigation in the event of any breach.
  6. Data Retention
    We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, meet contractual or legal obligations, or resolve disputes.
  7. Your Privacy Rights
    Depending on your location, you may have certain rights regarding your personal data, including:

    • Access and Correction: Request a copy of the information we hold or correct inaccuracies.
    • Deletion: Request deletion of your personal information (subject to legal exceptions).
    • Opt-Out: Opt out of marketing communications at any time by following unsubscribe links or contacting us directly.
    • Data Portability: Request a copy of your data in a structured format (where applicable).
      To exercise these rights, contact us at privacy@inserv360.com.
  8. Cookies and Tracking Technologies
    Our website uses cookies to:

    • Enable website functionality
    • Analyze traffic and performance
    • Personalize user experience
      You may adjust your browser settings to block cookies, though this may limit certain website features.
  9. International Data Transfers
    If you access our Services from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ. We implement appropriate safeguards to ensure adequate protection of your data.
  10. Children’s Privacy
    Our Services are not directed toward individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child’s data has been collected, we will promptly delete it.
  11. Updates to This Policy
    We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated version will be posted on this page with a revised “Effective Date.”
  12. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Inserv360
    Email: privacy@inserv360.com
    Website: https://inserv360.com